Spare Parts Specialist at Kia CZECH in Prague, Czech Republic

Job Overview

Kia CZECH s.r.o. is hiring a Spare Parts Specialist to join its Customer Ownership Experience department in Prague, working primarily within the spare parts division. The role sits at the operational core of the after-sales business: making sure dealers and end customers across the Czech Republic get the right replacement parts at the right time, while keeping pricing and catalogue data accurate across internal systems.

It’s an entry-level position aimed at someone with at least a year of relevant experience who is comfortable working across data, customer requests, and supplier coordination simultaneously. The role reports to the Parts & Accessories Manager and works closely with both the wider internal team and the dealer network directly.

About the Role

After-sales parts logistics is a detail-heavy discipline: a single wrong part number or pricing error can hold up a repair or damage a dealer relationship. This role is built around that level of precision — handling everything from part-sourcing questions and supplier communication to claims validation and large-scale repricing exercises — while also fielding parts requests and complaints directly from customers when needed. General administrative support for the department and ad hoc tasks assigned by the Parts & Accessories Manager or the COX General Manager round out the day-to-day workload.

Key Responsibilities

• Support the Czech dealer network in the supply of replacement parts
• Resolve issues related to sourcing and verifying availability of specific replacement parts
• Analyse replacement part sales data
• Handle parts requests and complaints coming directly from customers
• Communicate with suppliers to keep the parts pipeline moving
• Operate spare parts management systems day to day
• Provide general administrative support to the department
• Manage spare parts claims, including validating supporting documentation
• Ensure correct implementation of pricing changes and data consistency across systems
• Offer basic technical guidance on part compatibility and catalogue-versus-reality discrepancies
• Prepare and issue invoices and credit notes in line with internal procedures
• Execute large-scale spare parts repricing activities
• Take on additional ad hoc tasks as requested by the Parts & Accessories Manager or COX General Manager

Candidate Requirements

Education

• High school diploma

Professional Experience

• At least one year of experience in a similar position
• Experience with invoicing processes and financial documentation is expected

Technical Skills

• Proficiency in MS Office, particularly Excel
• General computer literacy for working across parts management systems
• Working technical knowledge of automotive parts and familiarity with automotive issues

Language Skills

• Advanced English

Other Qualifications

• Able to work independently with strong organisational and communication skills
• Customer-focused, with solid business acumen
• Comfortable resolving problematic situations responsibly
• Proactive attitude and genuine interest in cars
• Willingness to work in an international environment
• Able to manage multiple tasks and prioritise effectively

Salary

Not publicly specified by the employer.

International Candidates

Candidates should independently verify work authorization, visa, and relocation requirements with the employer.

How to Apply

Applications go directly through Kia CZECH’s HireHive careers portal, with an option to apply via LinkedIn. The listing asks for a CV and cover letter.

Apply Via Employer Website

Frequently Asked Questions

Is this a customer-facing role?

Partly. The listing describes handling parts requests and complaints directly from customers, alongside working with the dealer network and internal systems.

What level of experience is required?

The listing is aimed at entry-level candidates, asking for at least one year of experience in a similar position rather than a specific number of years’ seniority.

Who does this role report to?

The position reports to the Parts & Accessories Manager, with close collaboration across the wider Customer Ownership Experience team and Czech dealers.

Does the role involve pricing responsibilities?

Yes. The listing specifies responsibility for correct implementation of pricing changes, data consistency, and executing large-scale repricing activities for spare parts.

What language level is required?

The listing asks for advanced English, alongside proficiency in MS Office, particularly Excel.

Is prior automotive experience required?

The listing asks for technical knowledge and familiarity with automotive issues rather than formal automotive qualifications, alongside genuine interest in cars.

EUJOBHUB Disclaimer

This job listing is published by EUJOBHUB.COM as an independent job-information website and editorial summary based on publicly available information from Kia CZECH s.r.o.’s HireHive careers portal. EUJOBHUB is not affiliated with, endorsed by, or representing Kia CZECH s.r.o. or Kia Corporation. All applications must be submitted directly through the employer’s official application system linked above. For the most current and authoritative details, please refer to the original listing on Kia CZECH’s careers portal.